At Doortje, we are committed to protecting the privacy and personal information of the individuals we serve — including those living with serious neurological disorders, their families, caregivers, and our broader community. We understand the sensitivity of the data we collect and treat it with the utmost care, confidentiality, and respect.
1. Information We Collect
We may collect personal information through our website, programs, events, and direct communication. This may include:
- Names, contact details, and demographic information
- Health-related information shared voluntarily through support services
- Communication preferences and feedback
- Donation and payment information (if applicable)
- Website usage data (e.g., cookies, analytics)
2. How We Use Your Information
We use personal data only for purposes aligned with our mission, such as:
- Providing compassionate support and resources
- Communicating with individuals and caregivers about our services
- Managing volunteer, donor, and partner relationships
- Improving our programs and outreach efforts
- Ensuring safety, inclusion, and quality of care
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share data with trusted service providers (e.g., email platforms, payment processors) under strict confidentiality agreements and only when necessary to operate our programs.
In cases where health or personal information is shared, it will only be done with your explicit consent or as required by law.
4. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing the data we hold about you
- Correcting inaccuracies
- Requesting deletion
- Withdrawing consent at any time
To make a request, please contact us at: [Insert contact email]
5. Data Security
We use appropriate technical and organizational safeguards to protect your information from unauthorized access, disclosure, or loss.
6. Cookies & Analytics
Our website may use cookies to improve functionality and understand how visitors use our site. You can manage your cookie preferences through your browser settings.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please reach out to:
Doortje
Transportlaan 9, 3600 Genk, Belgium
+32 469243246
info@doorte.be